Standard delivery time: 2-4 business days
Express delivery time: 1-2 business days
1 day extra for custom hats with customised design such as embroideries, flags, labels and text.
For custom made hats with own logo the delivery time is 7-14 days (Express 2-5 business days)
The shipping cost is £3,99
Free standard shipping for orders over £49
DHL Express: £14,99
Payment and refund
I have returned my unwanted item but haven’t received a refund?
After you have received your confirmation e-mail that your return has been processed it takes 2-5 working days until your money is refunded. If you haven’t received your refund within this time, please contact us.
Exchange and return
How do I make a return/exchange?
I have received a defective product and would like to claim the product. How do I do this?
If you believe that you have received a defective product, please contact us via e-mail at firstname.lastname@example.org. State Claim and the order number in the subject line with a short description of what the defect is. Please provide a picture if possible.
Products provided are not discoloured upon delivery, discoloured products are not covered by the Return policy as it is considered as normal wear.